Lucy Katz Dialogue & Resolution Program

Lucy Katz Dialogue & Resolution Program

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The Founder


Lucy Katz, J.D., former professor of business law and former holder of The Robert C. Wright Professorship in Business Law, Ethics and Dispute Resolution, left an indelible imprint on the Fairfield University community. Her creation, along with Dr. Thomas Pelligrino, of the student peer mediation program five years ago provides mediation training and certification for students who go on to serve their peers and the University. Over the years, dozens of students have been trained and served in this important and unique role.

Lucy was also a strong advocate for principled and collegial dispute resolution among all members of the University community. She excelled as a teacher, a listener, and a mediator.




We are pleased to offer these opportunities for teams, clubs or organizations! These serve to provide team bonding, growth, and professional development. Please email if you are interested in having any of the following workshops for your respective organization(s).

Team Dynamics Workshop – 1 hour

This workshop focuses on team engagement, developing strong relationships with others, and creating action steps for a healthy team dynamic.

Social Justice 101 - Power Dynamics and Structural Discrimination – 1.5 hours

This workshop focuses on a group developing a consciousness of inclusion by identifying and rectifying structural discrimination within their community.

Social Justice 201 – Examining and Managing Your Own Privileges – 1.5 hours

This workshop focuses on examining individual’s privileges or lack thereof in society.  Participants will explore the intersection of their multiple social identities (Race, Class, Gender, Sexuality, Spirituality, etc.). By gaining this consciousness, individuals will be able to explore ways to become allies to those groups who do not have the same privileges.

Dealing with Tension – 1 hour

In this workshop, groups will focus on techniques to work through tension, e.g. active listening, story gathering, meaning making, etc. In addition, participants will be introduced to a range of interventions and prevention strategies to promote a healthy dynamic when dealing with tension in your group.

The Lucy Katz Dialogue & Resolution Program provides trained professional and student Social Justice Mediators to facilitate these workshops.


What is Mediation?

sl_jazzmans2_08Mediation is a voluntary process in which trained unbiased mediators help others resolve conflicts. Mediators facilitate communication and helps explore new ideas.

Mediation is informal and confidential. The parties to the conflict make key decisions and all final decisions about the outcome. With their mediators guidance, they create their own solutions. At any point the parties can refuse to participate or refuse a particular solution.

Steps to Your Mediation

  1. Complete the "Request Mediation Services" form (Please login to OrgSync)
  2. The program will contact you via e-mail to review your form
  3. Schedule your mediation
  4. Mediation is facilitated by two mediators
  5. For further questions, contact Kamala Kiem at (203) 254-4053 or e-mail

Process of a Mediation

(Adapted from Leah Wing, 1999)

There will always be 2 peer mediators and a coordinator present for the mediation process

The mediation is private unless

Situations threaten your life or someone else's or describes child abuse or neglect. These situations will be reported.

Role of Mediator

To listen and facilitate the conversation between you
Not to take sides, nor judge you (or tell you what to do)


Notes are taken to remember what you say
Participants can write thoughts down
All notes are destroyed at the end of the mediation


Speak to mediators not directly to each other
Write down thoughts instead of interrupting
We hope to reach an agreement, however please note that agreements cannot violate the law or student code of conduct

What will happen

All parties will meet together for introductions and guidelines
Each party will meet with the mediators privately to share their story
The mediators will privately transmit your story to the other party
This may occur a few times until all parties feel their story has been told and transmitted
Mediators will also work to reach agreement in private sessions
All parties will reconnect at the end to review the agreement

Mediation Training

All students are invited to apply for Peer Mediation Training (without the commitment to become a Peer Mediator). Training experience includes:

  • Basic principles of collaborative dispute resolution
  • Extensive role-play and practice activities
  • Helpful hints for conducting mediation

Why is Mediation Training valuable?

  • Gain lifelong skills
  • Gain a valuable job credential
  • Help create an atmosphere of justice and fairness in student life

Become a Peer Mediator

With training in mediation skills, Peer Mediators commit to assisting in dispute resolution using the mediation process. All students are invited to Apply to Become a Peer Mediator.

Mediation training has benefits for your personal and professional development including obtaining skills for problem-solving, listening to understand people's needs, and reducing conflict in your life and work.

  • Receive 40 hours of University-verified mediation training
  • Develop personal problem-solving, listening, and relationship skills
  • Develop mediation and negotiation skills applicable to career opportunities
  • Develop skills needed in local, national, and international settings at all levels


  • Participate in 40 hours of training
  • Attend monthly Peer Mediation meetings
  • Participates in the Stag Explorer Program (see application for further details)
  • Serve on-call as mediators
  • Participate in Peer Mediation Club activities
  • Promote mediation and recruit new mediators
  • Present workshops or class presentations on mediation for University audiences

Related Information

Request Mediation Services | Got Conflict? Brochure

10 Reasons to Use Mediation

1. Mediation is completely voluntary. You create your own solutions to your conflicts.

2. Mediation is fair and multi-partial.

3. The mediators remain unbiased and are trained to help resolve disputes.

4. The mediators do not impose decisions, but rather helps parties find their own solutions.

5. Mediation is confidential.

6. Mediation improves relationships.

7. Mediation improves communication.

8. Mediation can identify and eliminate the sources of conflict.

9. Mediation saves time and money.

10. Mediation promotes justice and community.

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