On This Page
ITS Organization
Administration

Steven Gstalder
Vice President
Information Technology Services & Chief Information Officer

John Lombardi
Associate Vice President
Chief Technology Officer

Marie Ernye
Director of Support Services
x2048
The Director of Support Services is Marie Ernye. Support Services manages the Technology Help Desk and the Desktop Support Group. The Help Desk is the recommended first step for students, faculty and staff upon hitting any technology-related issue at Fairfield University. Whether a password reset, computer/printer error, or general technical inquiry, initiating help is one phone call, email and/or web form away (your choice!). The Desktop Support group focuses on second-tier support for technology issues introduced by the Technology Help Desk, and manages PC/Mac device setup, delivery and deployment in addition to troubleshooting campus hardware and software issues. Support Services staff also manages the Technology Classrooms and Public Computer labs on campus.

Henry Foss
Chief Information Security Officer
x4058
Supporting Staff

Jennifer Anka
Office Manager
x4049

Dylan Ashton
Desktop Technician
x3764

Bruce Bastien
Senior Programmer/ Analyst
x3162

Charles Bogus
Computer Technician

Stephen Burch
Identity Manager

Robert Chop
Computer Technician
x2055

Christopher Conley
Information Security Architect

Kyle Dehaney

Jan Freddino
Solution Architect
x2071

Sandra Grandic
Programmer/Analyst
x3252

Cariño Higgins

Ian Hollis
Desktop Technician

Tracy Immerso
Workday System Administrator
x2084

Greg Joseph
Faculty Support Technician
x3308

Mary Kleps

Laszlo Kovacs
Project Coordinator
x2055

David Lloyd
Sr. Instructional Analyst

Sheela Mamillapalli
Programmer Analyst
x2334

Scott Mason
Server Team Architect
x2580

Frank Matos
Technology Support Specialist
Prep

Carlos Mesquita

Stephen Michaels

Paola Ossa

Jonathan Rivera
Computer Technician

Chris Robison
Unified Communications Architect
x2991

Sherry Salafia
Project Coordinator
x2059

Ben Smith
Network Security Specialist
x4054

Mike Strain
Senior Systems Administrator
x2054

Billy Stroud-Boutte
Senior Director
Workday Operations

Jason Sweatman
Infrastructure Technician
x3265

Jason Terebesi
Systems Administrator
x2058

Wil Tosado
Service Desk Lead/ Supervisor
x2924

Onoh Udensi

Heather Ulrich

Jason Victor
Technical Analyst
x2070