LibraryAboutPoliciesScan & Deliver FAQ

I’ve heard there’s a Scan & Deliver service for graduate students, faculty and staff. How does it work?

Scan & Deliver is an electronic document delivery service for graduate students, faculty, and staff that allows you to request electronically scanned journal articles and book chapters from the library’s own collections.

What can be requested?

You can request journal articles (one per issue) or book chapters (one per book), not exceeding 10% of the work itself.  All scans are intended for personal research use only.

How do I place a request?

Click on Request Print/Microform Articles from DNL (Scan & Deliver), then authenticate with your Net ID and password to get to the request form.  Fill in the citation information as completely as possible (include an ISSN # if you have it).  If you are coming from a database or discovery tool, often the form will be populated with the citation information automatically.  

How can I check whether a Scan & Deliver request has been submitted?

You can always check the status of your requests by logging into your account, and clicking "View Outstanding Requests." This will tell you whether the request has been sent, processed, or shipped.

How many requests can be submitted at any one time?

You may submit as many requests as you like, however, requests are filled on a first-come, first-served basis. Busy times during the semester may add to processing time. Patrons are encouraged to prioritize their requests and send them in as early as possible to ensure timely and efficient delivery.

How soon will I get the items I've requested?

Please allow anywhere from 2- 4 business days for Scan & Deliver requests to be processed. (In fact most of these requests arrive in as little as two days - but this cannot be guaranteed.) It is good practice to allow enough time for your requests to be completed, so graduate students, faculty, and staff are strongly encouraged to submit their article requests as early in the research process as possible.

How will I be notified when an item has arrived?

A notice is sent to your email account with instructions on how to access the PDF.  Scan & Deliver articles and book chapters are uploaded to a secure server which will allow you to view, print, or download the material for 30 days.

What happens if a Scan & Deliver request cannot be filled?

If for whatever reason the journal article or book chapter is not available in our own collection, we will automatically route your request to interlibrary loan and obtain this material for you from another library. You should receive your requested items and be notified as usual, with no disruption or delay in service.

Are there any restrictions on Scan & Deliver requests?

Yes.  Some items that are not part of Scan & Deliver include: course materials, including course reserves; archives and special collections material, especially items too fragile or brittle for scanning; requests exceeding 100 pages.  If you have questions regarding these materials, please contact the Reference Desk

I am working for a faculty member and need to submit research requests on their behalf. What should I put on the Scan & Deliver form?

Since this service at present applied only to graduate students, faculty, and staff, it is essential that the faculty member doing the research contact us ahead of time, alerting us to the fact that a designated undergraduate student assistant will be making requests on their behalf. The student can use their own log in, but please remember to put the faculty member's name and contact information on the form in the "Comments" field.

Who should I contact with more questions?

We are happy to answer any and all questions regarding this service. You can always contact us in-person in the library, by telephone (203) 254-4000 ext. 2135, or e-mail ils@fairfield.edu.

Statement of Copyright Compliance

In providing the Scan & Deliver service, the DiMenna-Nyselius Library at Fairfield University will responsibly administer Section 108(d) of Title 17, United States Code, and related subsections, including Sections 108(a) and (g).

Consistent with Section 108, the purpose of the service is to provide a patron a copy of the requested material for private study, scholarship, or research.  The service applies only to the isolated and unrelated reproduction of a single copy of the same material on separate occasions.  It does not apply to the related or concerted reproduction of multiple copies of the same material (whether made at one time or over a period of time, and whether for use by one person or multiple people).  Nor does it apply to the systematic reproduction of single or multiple copies.

If a library questions whether a given request complies with the foregoing requirements, the request will enter a separate workflow for consultation with the librarian before a decision is made whether to fill the request by the Scan & Deliver service.

Questions about this?  You can always contact us in-person in the library, by telephone (203) 254-4000 ext. 2135, or e-mail ils@fairfield.edu.