Scan & Deliver FAQ

I’ve heard there’s a Scan & Deliver service for students, faculty and staff. How does it work?

Scan & Deliver is an electronic document delivery service for all students, faculty, and staff that allows you to request electronically scanned journal articles and book chapters from the library’s own collections.

What can be requested?

You can request journal articles, two per issue, or book chapters, two per book, or 20% of a work, whichever is less. All scans are intended for personal research use only.

How do I place a request?

Click on Request Print/Microform Articles from DNL (Scan & Deliver), then authenticate with your Net ID and password to get to the request form. Fill in the citation information as completely as possible, including an ISSN if you have it.

How can I check whether a Scan & Deliver request has been submitted?

You can check the status of your requests by logging into your account and clicking “View Outstanding Requests.” This will tell you whether the request has been sent, processed, or shipped.

How many requests can be submitted at any one time?

You may submit as many requests as you like. Requests are filled on a first-come, first-served basis. Busy times during the semester may add to processing time.

How soon will I get the items I've requested?

Please allow 2–4 business days for Scan & Deliver requests to be processed. Many requests arrive in as little as two days, but this cannot be guaranteed.

How will I be notified when an item has arrived?

A notice is sent to your email account with instructions on how to access the PDF. Scan & Deliver articles and book chapters are uploaded to a secure server where you can view, print, or download the material for 30 days.

What happens if a Scan & Deliver request cannot be filled?

If the journal article or book chapter is not available in our own collection, we will automatically route your request to interlibrary loan and obtain the material from another library.

Are there any restrictions on Scan & Deliver requests?

Yes. Some items are not part of Scan & Deliver, including course materials, course reserves, archives and special collections material, especially fragile or brittle items, and requests exceeding 100 pages. Questions may be sent to the Library Services & Information Desk.

I am working for a faculty member and need to submit research requests on their behalf. What should I put on the Scan & Deliver form?

The faculty member should contact us ahead of time to let us know that a designated student assistant will be making requests on their behalf. The student may use their own login, but should include the faculty member’s name and contact information in the “Comments” field.

Who should I contact with more questions?

You can contact us in person in the library, by telephone at (203) 254-4000 ext. 2135, or by email at ils@fairfield.edu.

Statement of Copyright Compliance

In providing the Scan & Deliver service, the DiMenna-Nyselius Library at Fairfield University will responsibly administer Section 108(d) of Title 17, United States Code, and related subsections, including Sections 108(a) and (g).

Consistent with Section 108, the purpose of the service is to provide a patron a copy of the requested material for private study, scholarship, or research. The service applies only to the isolated and unrelated reproduction of a single copy of the same material on separate occasions.

If a library questions whether a request complies with these requirements, the request will enter a separate workflow for consultation with the librarian before a decision is made.

Questions about this may be directed in person, by telephone at (203) 254-4000 ext. 2135, or by email at ils@fairfield.edu.