Policies

On This Page

Privacy Policy

Use of Cookies and Google AdWords

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

This website uses Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven't completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits to the Fairfield University website. Of course, any data collected will be used in accordance with our own privacy policy and Google's privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings.

Social Media Policy

Social media is a great way to communicate with your target audience. However, as more and more people are using social media as a main channel, it can begin to work against you if not done strategically. It is critical for any organization to have a set of guidelines that provide best practices across the varying social media channels. The guidelines also include recommendations for avoiding potential consequences if not used appropriately. We are in the process of developing an exciting new social media hub that will provide a central location to attract more followers, showcase more of what we offer to a wider audience, and ensure we represent Fairfield University in an appropriate, trustworthy and transparent way. Additional hub advantages:

  1. To allow people to easily and quickly find the University's top social media accounts
  2. To inform our audience of our different accounts
  3. To inform followers about current hashtag campaigns
  4. To create one spot to check out the latest post from all of our accounts
  5. To inform staff/faculty of our social media handbook

The Marketing & Communications Division oversees the University's official presence on Facebook, Twitter, SnapChat, Flickr, Pinterest, YouTube and Instagram. Guidelines will be revised or updated as new social media platforms emerge, best practices evolve, or new concerns arise.

Bulk Email Policy

Managing Email Lists

Please allow 7-10 business days for unsubscribes to take effect.

If your mailing list unsubscribe rate is 1-2 percent, you may need to review your content and intended audience. Unsubscribes most often occur when your targets are not interested in the content or they receive mailings too often.

If your email campaign receives abuse reports, there is a problem with your mailing list — and the university as a whole could be at risk.

Email Marketing and Bulk Email

Email is a strategic tool for carrying out the mission of the University. It can be used to easily, quickly, and effectively to communicate with large groups of people. This channel is the most frequently used form of digital communication, therefore strict email policies have been put in place to ensure the relationship we have with our constiuents remains strong, and we continue to see long term success.

Bulk email, by definition, is unsolicited email sent quickly in large quantities, and is recognized as an efficient, cost-effective, and environmentally-friendly use of technology for facilitating communication. Although a relatively informal medium, staff should be aware that each email they send does affect image and reputation.

CAN-SPAM Act

The CAN-SPAM Act doesn’t apply just to bulk email. It covers all commercial messages, which the law defines as “any electronic mail message the primary purpose of which is the commercial advertisement or promotion of a product or service.

Email Disclaimer

The standard email template includes an email disclaimer. Users must not remove or changes this when sending messages.

Media Policy

  • Requests for photography, filming and interviews are handled by the Office of Media Relations or the Public Relations Department. Individuals or organizations wishing to interview Fairfield University faculty, administrators or students must first contact the Office of Media Relations or Public Relations at (203) 254-4000, ext. 2726.
  • Individuals or organizations wishing to photograph or film video on the Fairfield University campus must first contact the Office of Media Relations at (203) 254-4000, ext. 2726.
  • Requests for use of the University seal or logos are coordinated through the Office of Design and Digital Print Services. The contact number is (203) 254-4000, ext. 2432.
  • Individuals or organizations wishing to reprint an article or picture from an official Fairfield University publication must first contact the Office of Media Relations at (203) 254-4000, ext. 2726.
  • Requests for reprint of content or photography on the University's website are coordinated by the webmaster at webmaster@fairfield.edu.
  • Any individual or organization with media inquiries regarding Fairfield University Athletics should contact the Office of Sports Information at (203) 254-4000 ext. 4116 or by e-mail at jjones@fairfield.edu.

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