Supervision and Leadership

BE HM SL 300
Credit hours: 3
Contact hours: 45

Examines the roles and responsibilities of supervisors and managers in the hospitality industry. The course will also focus on developing communication strategies, motivational techniques, performance evaluation and review, staffing, training and strategic planning. Attention will be given to conflict resolution techniques as well as methods for recruiting, interviewing and hiring staff. Budget management will also be covered.