|  | Database FAQs
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- I e-mailed myself an article from a Library database, and when I try to open the link to the article from off-campus it doesn't work.
- Which option should I choose when I see an "Elsevier Article Locator" page and I have to pick between Article via Science Direct and Article via some other publisher?
- I am using a Library resource called Encyclopedia of Islam, and I am having trouble viewing all of the characters.
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I've found a good article citation and/or abstract. How do I get the article itself?
- Journal Locator: Check the Journal Locator to see if the periodical is available online in one of our subscription databases or in the Library (in print, on microfilm, or on microfiche).
If the periodical is not found using the Journal Locator, other options to get periodical articles include:
- Interlibrary Loan: If you have approximately one week, you can request the article from our Interlibrary Services department. The request form can be completed on-line or at any service desk in the Library.
- If you need the article sooner than it would take to order through Interlibrary Loan, you can check reQuest Catalog. In request, a title search will find which other libraries in Connecticut own the periodical.
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How do I choose a database to search?
- On the databases page, click on the subject heading that most closely matches the topic of the information you want. Descriptions are provided for each database to help you in your selection process.
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You can always Ask A Reference Librarian for suggestions:
- Why is/isn't a particular database in a subject category?
If you think a particular database should/shouldn't be included in a particular subject category, please let us know.
Simply fill out a "Comments & Feedback" form, or e-mail us at libweb@mail.fairfield.edu.
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- I have a Database to Recommend. How can I do that?
If you have a database in mind that you think would be suitable for our Article Indexes & Databases page, simply fill out our Database Recommendation Form.
Requests will be considered by our Library Electronic Resources Committee.
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There is a password required to access the database. How do I find out the password?
The legend on the right-hand side of the Databases page indicates which databases require passwords. Those databases with the "key" icon  next to their titles require specific passwords.
- To determine the passwords for specific databases:
- From the Library Databases page, click on the key icon next to a database requiring a specific password. Enter your StagWeb login/password when prompted.
- Another way to get the Database Passwords is to: Log in to your StagWeb account, Choose the "Library" tab, Click on "Database Passwords."
Passwords will only be made available to currently registered students, faculty, and staff. See the Access to Library Services page for more information.
Note: If you are off-campus and are having trouble accessing databases that have the "mouse" icon  next to their titles (indicating off-campus access is available), see the Access to Library Services page for more information.
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- After about 30 minutes time, do you "time out" from the Library Databases?
If you are accessing the Library Databases via StagWeb, this will sometimes happen. Why?...
The default timeout for StagWeb is 30 minutes. You can extend the timeout up to 120 minutes by clicking on "My Account" toward the upper left-hand corner of the StagWeb window. You will see an option to "Change Timeout." Select the timeout length that you would like, click on "Save Changes," click on "Done," and the problem should be resolved.
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- I e-mailed myself an article from a Library database, and when I try to open the link to the article from off-campus it doesn't work.
If you are off-campus, you may sometimes notice that the links to articles that you e-mail to yourself may not work. This is most likely because the links are not "proxied." The Library uses a technique called "proxying" to allow you to access databases and article from off-campus.
For example, say I had a link in my e-mail to an article from the Library's
Science Direct Database:
http://www.sciencedirect.com/science?_ob=
GatewayURL&_method=citationSearch&_uoikey=B6WB4-
4MX54TT-&_origin=SDEMFRHTML&_version=1&
md5=362d625c4e47d5b7519fcecf5f4328ba
This link will not work from off-campus even though we are subscribers to the Science Direct database.
To make this link work from off-campus, please add in the proxy prefix before the rest of the link.
The proxy prefix is: https://libdb.fairfield.edu/login?url=
If you manually add in this prefix before the link that's not working, it will prompt you to log in with your Stagweb credentials if you are off-campus, and you should then be able to see the article from off-campus.
Example: https://libdb.fairfield.edu/login?url=http://www.sciencedirect.com/
science?_ob=GatewayURL&_method=citationSearch&_uoikey=
B6WB4-4MX54TT-6 &_origin=SDEMFRHTML&_version=1&md5=
362d625c4e47d5b7519fcecf5f4328ba
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Which option should I choose
when I see the "Elsevier Article Locator" page and I have to
pick between Article via Science Direct and Article via some other publisher?
Trying Science Direct first is a good first choice as the Library subscribes
to many Science Direct journals. In some cases the link to the Article
via another listed publisher will
work,
so that's also worth a try.
If the only available links for "Elsevier Article Locator" point
to journals to which the Library does not seem to subscribe, you can
always verify whether or not we do subscribe to a journal by using our Journal
Locator.
If we are definitely not subscribers, please feel free to submit
an Interlibrary Loan request for the article.
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I am using a Library resource called Encyclopedia of Islam, and I am having trouble viewing all of the characters.
The Encyclopedia of Islam uses special characters, such as accented letters and non Roman writing systems, which will sometimes appear incorrectly in your Web browser. This can be resolved by ensuring that you have a font installed on your computer that includes all of the special characters.
Here is a solution presented by the publisher. For the Encyclopedia of Islam, installing the Gentium font onto your computer should solve the problem.
If you download the required font(s), you can install it using these instructions for a Mac or Windows computer:
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