Who Should I Call?

For the following problems, call Computing & Network Services at ext. 4069:

• Hardware functionality (e.g., my computer won't turn on)
• Keyboard/monitor/mouse/disk problems
• New computer purchase/installation
• Printer configuration / troubleshooting / repair
• Windows' errors:(i.e. "This program has performed an illegal operation... ")
• Network passwords (used to log on to your Windows computer and/or to access your @mail.fairfield.edu email account)
• Exchange (all email accounts that end with @mail.fairfield.edu)
• Outlook
• Microsoft Office (Word, Excel, PowerPoint, Access, Entourage)
• Web browsers (Internet Explorer, Netscape, Safari, Firefox, etc.)
• Web servers, including new accounts for faculty, staff, & students
• FileMaker Pro and online web forms
  
  

For the following problems, call Telecommunications Services at ext. 4228:

• Network connectivity (including new port installation)
• Phone setup / connections / troubleshooting
  
  

For all questions relating to Banner and StagWeb, call Administrative Computing / SunGard SCT at ext. 4357.