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Software Training


With the understanding that a computer is only as good as the person using it, C&NS offers a range of basic software training courses to try and help increase the productivity of all faculty and staff at the University. The C&NS offices in Dolan Commons feature a dedicated training room equipped with 12 Dell PCs and 12 Apple iBooks to provide cross-platform classes on both Windows and Macintosh software packages. Among the classes that have been offered in this room are Basic File Management, Microsoft Word, Microsoft Entourage, Introduction to Mac OS X, Introduction to FileMaker, and Microsoft Access.

Upcoming training classes are announced through the daily University Announcements e-mail, distributed to all faculty and staff. If you have a particular request for a training session for your department or division, please contact Jeff Potocki, Software Support Specialist, at ext. 4069, or send an e-mail to cnstraining@mail.fairfield.edu. C&NS will make every reasonable attempt to accommodate departments in their needs for training; please understand, however, that C&NS does not have the staff to develop specialized training courses beyond those in the standard Windows and Macintosh operating systems or in the basic Microsoft Office suite of products.

Please click on one of the below links for available C&NS training materials.

Upcoming Training

Faculty Training Documentation

General Software Documentation

  • Adobe Acrobat Pro Documentation
  • FileMaker Pro Documentation
  • Microsoft Office Documentation
             -Outlook, PowerPoint, Word, Excel
  • Network Resources Documentation
             -Network Storage-Artemis server
             -Remote Desktop Connection-Achilles          server (Terminal Services)
  • Podcasting Instructions - Using iPod micropohones
  • Smart Classroom and Smart Classroom Technology Documentation
             -Individual Classroom instructions
             -Connecting to Wireless Internet          instructions
             -StarBoard and StarPanel instructions
             -NetOp School/School Vue Instructions
  • Surveys
  • Using your Computer
             -Using Windows XP and File Management
             -Computing Tips and Best Practices

Previous C&NS Presentations

Downloadable Software