Welcome to Student Computing Services

Student Computing helps students with various student computer based issues such as; internet connectivity, malware protection & remediation, and limited software support for student-owned computers.

For the latest updates on current Virus threats, Fairfield Univeristy network issues, and other relevant information, follow us on Twitter (www.twitter.com/FFLDU_CompSvcs)

 

Gmail Transition Information

Support is provided over the phone, AIM, Twitter, and e-mail. Walk-ins are always welcomed at the Student Computing Help Desk which is located on the first floor of Dolan Commons (Thomas F. Dolan Commons) Room LL1.

Hours of operation are Monday through Friday from 8:30 a.m. to 4:30 p.m.

When a computer falls beyond our scope of repair, students are referred first to the warranty provider, and then to a qualified local computer repair center.

Contact Info:
Phone: (203) 254-4069 Option 3
E-mail: studentcomputing@fairfield.edu
AIM: FFLDUSTUDENTCOM
Twitter: FFLDU_CompSvcs

Computing Requirements

All student computers running a computer on the Fairfield University network are expected to have the following:

  1. University-supplied antivirus software must be installed. If you are unsure if you have this installed, click here for Windows or click here for Mac OS X.
  2. Updated virus definition files
  3. All Windows Critical Updates & Service Packs or Mac OS X operating system & security updates must be installed and up-to-date

More detailed information

Antivirus & Security Information

Antivirus

All Fairfield University students are required to install University supplied antivirus software (Symantec Antivirus) which is available on this website and insure that all critical operating system updates have been installed before connecting to the network.

Windows Machines
Install Antivirus Software (Windows) (For detailed installation instructions, click here)
Scanning for Viruses (Windows)

Mac (Apple) Machines
Install Antivirus Software (Mac) (For detailed installation instructions, click here)
Scanning for Viruses (Mac)

Current Virus Information
Symantec Security Response
Symantec Online Virus Scan

Security & Update Information
More recent versions of windows have an Automatic Update feature. This is available in Windows 98, ME, 2000, XP and Vista. If you turn on this feature, your PC will check for, download and install critical updates over night. This eliminates the need for you to periodically check for updates.

Learn how to configure your machine

Learn more about Security Basics

E-mail Transition From Stagweb to Gmail

Gmail is Coming

E-mail is transitioning from StagWeb to Gmail. To access your new e-mail address you will need to Claim Your Account. You will be notified when the claim process is available. If possible, claim your account before coming to campus. Click here to for additional information/clarification of the transisition process.

You can click on Gmail or NetID to get some basic facts.

Gaming Devices, Smart Phones, PDA, DVRs

Want to use your PS3, Xbox, Wii, or other device that needs an internet connection? Before continuing make sure you are on a computer that is already connected to the network. (Note: This link only works on-campus in the student residence halls)
Connect it to the Network

Other Useful & Important Information

Contact Info:
Phone: (203) 254-4069 Option 3
E-mail: studentcomputing@fairfield.edu
AIM: FFLDUSTUDENTCOM
Twitter: FFLDU_CompSvcs