About the upcoming 2012 Fairfield University Alumni Directory
Frequently Asked Questions
I received a postcard or phone call asking me to update my information. Is this legitimate?
Yes. Fairfield University has partnered with Harris Connect, the provider of our Online Community, to publish an alumni directory for the University. At that time you will be asked to update your contact information and offered an opportunity to purchase the directory.
Why are you producing a directory when everything is online?
Believe it or not, our alumni request the alumni directory more than any other benefit our Office provides. Despite access to technology, a published directory is also an industry standard among most colleges and universities. We look at the directory as one of the many vehicles available for alumni to connect with each other. Our goal is to offer an updated alumni directory–in both paper and CD formats–about every five years.
If Fairfield already has my up-to-date information within the Alumni Online Community, do I still need to call?
Yes. The directory project is separate from the Alumni Online Community. Often, alumni have different preferences for what information they want displayed within the Online Community versus what they listed in a printed publication. We want you to be able to decide what is shared in the Alumni Directory and what is not.
What information will be updated?
Basic information will be requested: your home address, phone, and e-mail; business information; other degrees you have received; marital status; and children. This information is ONLY for purposes of the directory. As a part of the call, you determine what pieces of information will be printed in the directory regarding you and your family.
What telephone number do I call if I want to update my information?
You can call toll-free: 1-800-414-4050.
Who do I contact if I do NOT want my information included in the directory, or do not want Harris Connect to contact me?
Please e-mail the Office of Alumni Relations at firstname.lastname@example.org, or call us at (203) 254-4280 with your first, middle, and last name, and class year BEFORE October 1, 2012.
Do I have to purchase the alumni directory if I update my information?
No! There is no obligation to purchase a directory, and we thank you for updating your information.
In what format can I purchase a directory?
The directory options are hardcopy, softcopy, or CD.
What does the directory cost?
Hardbound Collector’s Edition and CD Package:$109.99, plus $18.95 shipping and handling
Softbound Regular Edition and CD Package: $99.99, plus $18.95 s/h
Hardbound Collector’s Edition (no CD): $ 99.99, plus $12.95 s/h
CD-Rom: $99.99, plus $10.95 s/h
Softbound Regular Edition (no CD): $79.99, plus $12.95 s/h
Reunion CD (2 years before and after): $24.99, plus $8.95 s/h
What if I change my mind and want to purchase a directory later, or decide I am no longer interested in buying one?
Directories are produced on demand, so you have until October 1, 2012 to place an order or change your mind. Contact Harris’s Customer Service department toll-free at: 1-800-877-6554.
When will directories be available?
Directories will be mailed out to purchasers by January 2, 2013.
Thank you for participating!